Burst pipe at 11 PM. Sewer backup on Saturday morning. No water on a holiday. Sage runs 24/7 emergency plumbing dispatch across SWFL — a real licensed plumber, not a callback queue.
Book ServicePlumbing emergencies don't wait for business hours. When water is actively damaging your home, every minute counts. Sage runs after-hours, weekend, and holiday emergency dispatch — a live person answers the phone, and a licensed plumber is en route within 30-60 minutes for true emergencies in Lee, Collier, and Charlotte Counties.
Shut off the main water valve and call us immediately. Every minute is more damage.
Stop using all drains and toilets. Call us — this needs immediate professional response.
Shut off water supply to the heater and the breaker if accessible. Call us.
Could be supply line failure or main shutoff issue. Call us before assuming utility problem.
Shut off the supply at the wall (small valve behind toilet). Call us if it persists or affects other fixtures.
Shut off main water supply immediately. This is urgent — call us.
Live dispatch, day or night. We confirm the situation and route the closest plumber to you.
First priority is stopping active damage — shutoffs, containment, immediate triage.
Once contained, we diagnose the root cause and execute the repair.
Final testing, written report of what we did, and any follow-up recommendations (water damage restoration referrals, etc.).
30-60 minutes for true emergencies within Lee, Collier, and Charlotte Counties. We'll give you an honest ETA when you call.
Yes — after-hours, weekend, and holiday rates apply. We tell you upfront what the diagnostic fee is before dispatching.
Call us anyway. We'll help you assess — sometimes it can wait until morning, sometimes it can't. No judgment either way.
Yes — restaurants, offices, retail. Same response times for our service contract clients.
If you can safely access the main water shutoff, turn it off. If a specific fixture is the issue, shut off its supply valve. Don't run any water in the affected area.
Insurance typically covers the resulting damage but not the plumbing repair itself. Document everything, take photos, and call your carrier as soon as the situation is stabilized.
Pick a time online in 60 seconds — a real person from our team confirms it. Or call and we'll handle it on the phone.